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Metro customer relations wants more customer input!

We Want to Hear From You.  Really! Whether you are a bus or rail passenger, frequent or occasional rider, veteran or newcomer, we value you as a customer.  Your input matters and we want you to tell us...

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Need assistance? Live Help beta arrives on Metro.net

Metro has recently launched a new feature on Metro.net, Live Help beta. Live Help beta creates a seamless link between Metro.net and Customer Relations, allowing patrons to chat live with Customer...

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How do they do that? Answer customer queries and complaints

Metro Red Line. Photo via Carl Greenlund/Metro How do they do that? is a series for The Source that explores the technology that helps keep Metro running and passengers and other commuters moving. Some...

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@Metrolosangeles Twitter Tuesdays, May 22 edition

Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For...

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@Metrolosangeles Twitter Tuesday, June 19 edition

Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For...

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@Metrolosangeles Twitter Tuesday, July 24 edition

Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For...

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@Metrolosangeles Twitter Tuesday, March 5 edition

Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For...

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Transportation headlines, Thursday, December 12

Have a transportation-related article you think should be included in headlines? Drop me an email! And don’t forget, Metro is on Twitter, Facebook and Instagram. Pick your social media poison! Judge...

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Show some love to bus and train operators on Transit Driver Appreciation Day

Operating a bus or train is no easy task. Operators have to keep a schedule, give directions, announce stops, remember stop requests, all while safely maneuvering an extra-large vehicle through...

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