Metro customer relations wants more customer input!
We Want to Hear From You. Really! Whether you are a bus or rail passenger, frequent or occasional rider, veteran or newcomer, we value you as a customer. Your input matters and we want you to tell us...
View ArticleNeed assistance? Live Help beta arrives on Metro.net
Metro has recently launched a new feature on Metro.net, Live Help beta. Live Help beta creates a seamless link between Metro.net and Customer Relations, allowing patrons to chat live with Customer...
View ArticleHow do they do that? Answer customer queries and complaints
Metro Red Line. Photo via Carl Greenlund/Metro How do they do that? is a series for The Source that explores the technology that helps keep Metro running and passengers and other commuters moving. Some...
View Article@Metrolosangeles Twitter Tuesdays, May 22 edition
Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For...
View Article@Metrolosangeles Twitter Tuesday, June 19 edition
Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For...
View Article@Metrolosangeles Twitter Tuesday, July 24 edition
Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For...
View Article@Metrolosangeles Twitter Tuesday, March 5 edition
Welcome to Twitter Tuesday, our roundup of the latest Metro related tweets. To get our attention, add the #MetroLosAngeles tag to your tweets and subscribe to our feed if you haven’t already. For...
View ArticleTransportation headlines, Thursday, December 12
Have a transportation-related article you think should be included in headlines? Drop me an email! And don’t forget, Metro is on Twitter, Facebook and Instagram. Pick your social media poison! Judge...
View ArticleShow some love to bus and train operators on Transit Driver Appreciation Day
Operating a bus or train is no easy task. Operators have to keep a schedule, give directions, announce stops, remember stop requests, all while safely maneuvering an extra-large vehicle through...
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